Postal Inspection Service investigating fraudsters
U.S. Postal Inspection Service personnel are investigating fraudulent emails and phone calls to individuals nationwide, according to a press release.
Recently, the Postal Inspection Service has received numerous complaints from individuals. Some of the individuals have reported that the caller is stating a package intended for the individual was unable to be delivered. The emails and phone calls, the Postal Inspection Service says, are attempting to gather personal identifying information.
The email, which claims to be from the U.S. Postal Service, includes a message related to an attempted or intercepted package delivery. The customer is told to click the link or open an attachment and then print the label.
When the email is opened, a malicious virus is installed on the computer. The virus could steal personal identifiers of the customer and compromise the customer’s information.
If a customer receives an email similar to the one described above, the Postal Inspection Service says the recipient should take the following steps:
Don not click on the link or open the attachment, forward the email to firstname.lastname@example.org, delete the email.
Criminals, the release says, are also contacting potential victims via the phone. When contacted, similar information is provided related to an attempted or intercepted package delivery. The caller attempts to obtain personal identifying information from the customer.
If the customer receives a phone call, they should follow these steps:
Do not provide any personal identifying information to the caller, hang up, contact your local post office to verify the phone call, contact the Postal Inspection Service at 877-876-2455.
The Postal Inspection Service is actively investigating these fraudulent emails and phone calls.