Contact: Byron Perron
100 N. Main St.
Mt. Pleasant, IA 52641
Hours: Monday-Friday 9AM-6PM; Saturday 10AM-5PM
About Radio Shack
RadioShack, founded in 1921 and headquartered in Fort Worth, Texas, is an American electronics retail chain. It offers technology products and services, as well as products related to personal and home technology and power supply needs. As of January 2015, RadioShack has approximately 4,000 company owned stores in the U.S. and more than 1,000 dealer franchise stores in 25 countries
- Batteries & Power
- Cell Phones
- Phones & Radio Communications
- TV & Video
- Music & Audio
About U.S. Cellular
U.S. Cellular is the fifth-largest full-service wireless carrier in the United States, providing national network coverage and industry-leading innovations designed to elevate the customer experience. The Chicago-based carrier has a strong line-up of cutting-edge devices that are all backed by a high-quality network in big and small cities and rural communities. Currently, 94 percent of customers have access to 4G LTE speeds. U.S. Cellular was named a J.D. Power and Associates Customer Champion in 2014 for the third time in four years.
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Headquarters: Chicago, IL
Customers: 4.8 Million
Revenue (2014): $3.893 Billion
Customer Care Centers:
Cedar Rapids, IA • Knoxville, TN • Tulsa, OK • Waukesha, WI
Network: Fourth generation (4G) Long Term Evolution (LTE) network, Code Division Multiple Access (CDMA)
U.S. Cellular's business model, the Dynamic Organization, starts with leadership excellence which creates passionate associates, who in turn deliver the world's best customer service, leading to customer advocacy that produces superior business results. Leaders ensure that associates have the best training and knowledge so they can act freely to make informed decisions on behalf of our customers. We're guided by our core values of customer focus, respect for associates, ethics, pride, empowerment, diversity and winning. These aren't just words, they're words we live by. Together this model has helped us maintain one of the industry's highest customer satisfaction and loyalty ratings.